Privacy Policy

Last updated: September 2026

PaintingTip ("we", "us", "our") is the data controller for personal data collected through paintingtip.com. We process data in accordance with UK GDPR and the Data Protection Act 2018.

Information we collect

When you contact us by phone, email, or the website contact form, we may collect your name, email address, message, and related correspondence so we can respond to your enquiry.

How we use your data

• To respond to enquiries about solar installations and maintenance
• To provide quotations and contractual services
• To comply with legal obligations
• To improve our website (analytics cookies only with consent)

Lawful bases

We rely on consent, contract, legitimate interests, and legal obligation as applicable under UK GDPR Article 6.

Retention

Enquiry records are kept for up to 24 months unless a contract requires longer retention.

Your rights

You may request access, rectification, erasure, restriction, portability, or object to processing. Contact info@paintingtip.com. You may complain to the ICO at ico.org.uk.

International transfers

Where data is processed outside the UK, we ensure appropriate safeguards are in place.